Contacts not loading on the GO MOBILE app Android

Fjerretje

I have an android smartphone.
I cannot see my contacts when i want to travel too them.
How can i get my contacts get integrated in my tomtom go app?

EthoZ

Contacts are not integrated into the app. TomTom accesses the contacts directly but only if it has the permission to do this.

Fjerretje

Hello EthoZ,

I installed the program two times and gave dat permission twice!

Asprin

@Fjerretje,

Are you looking in the correct place??

1. My Places
2. Contacts

You will fine them here.

If the address is put in correctly it will show on the map when you pick the one you want to go to.

If the format is not correct it will not find the contact on the map.

Fjerretje

@Asprin624,

I found the solution: go to contacts, then adress, put a finger on it. Then you can choose between nav apps. Put your finger on the "Go icon" and then it will be activated. That's it.

Best regards,
Fjerretje

EthoZ

Fjerretje wrote:

I found the solution:

That may be your solution, for TomTom's solution see:

http://download.tomtom.com/open/manuals/GO_Mobile_app_for_Android/refman/TomTom-GO-Mobile-RG-en-gb.pdf

http://download.tomtom.com/open/manuals/GO_Mobile_app_for_Android/refman/TomTom-GO-Mobile-RG-nl-nl.pdf

Asprin

What I am talking about is read the addresses for your phones contact book.

Start TomtomGO
Tap on Menu
Then pick My Places



When this window opens pick Contacts



You will see all your contacts listed here. (from your contact address book)

Now pick the one you want to drive to.

You do not need to add any contact in they are all there........

Please note if the address is in the wrong format it will not fine the user on the map.
Or
Shows you multiple addresses.

EthoZ

... or Search

Juke15

What is the correct format?

Asprin

@Juke15,

I answered this a month ago.

https://en.discussions.tomtom.com/tomtom-go-mobile-and-navigation-for-android-156/contacts-multiple-adresses-go-mobile-android-1039739#post1235401

Juke15

Thanks. I am new here