TomTom XL 325

Dfairbanks

I tried to update my 325. It did a back up and then when I tried to download the new map, my download got to file "7315,15.bmp" The message states that the file could not be deleted. How do I get past this to finish downloaded the new map?

dhn

When you look at the contents of your device using Windows File Manager, in the specific map folder might you see a file by that (corrupt) name: 7315,15.bmp?

If so, try to manually delete it.

Dfairbanks

I deleted the file, then the update told me it stopped the download because it could not open 7315_15.bmp

dhn

Did the download stop or was it during the install process?

Dfairbanks

The download stopped during the installation process. I called Tom Tom. They had me reformat the hard drive in the GPS. I had to update several times before the system would completely update, but like a pile driver, persistence finally paid off. Had I stopped with every failed to update, I never would have been able to reload my Tom Tom. I have an old machine with limited internal memory. This Tom Tom has no capability to increase the memory by adding a memory card. Therefore I could only update to a local region.

dhn

Now make a manual backup of your unit's contents. See here:
https://www.tomtomforums.com/threads/how-to-backup-the-contents-of-your-unit-to-the-computer-and-how-to-restore-it.17864/

Luzer

My browser does not detect the GPS signal and when connecting to the computer I get that it is not compatible. I look forward to a solution from you, thank you very much "

Mod edit: Machine translated (Spanish)

DougLap

Hi @Luzer

Can I suggest that you use the French Forum.

https://discussions.tomtom.com/fr

Doug