TomTom XL 325
Dfairbanks
Registered Users Posts: 3 
Apprentice Traveler
Apprentice Traveler
I tried to update my 325. It did a back up and then when I tried to download the new map, my download got to file "7315,15.bmp" The message states that the file could not be deleted. How do I get past this to finish downloaded the new map?
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When you look at the contents of your device using Windows File Manager, in the specific map folder might you see a file by that (corrupt) name: 7315,15.bmp?
If so, try to manually delete it.0 -
I deleted the file, then the update told me it stopped the download because it could not open 7315_15.bmp0
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Did the download stop or was it during the install process?0
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The download stopped during the installation process. I called Tom Tom. They had me reformat the hard drive in the GPS. I had to update several times before the system would completely update, but like a pile driver, persistence finally paid off. Had I stopped with every failed to update, I never would have been able to reload my Tom Tom. I have an old machine with limited internal memory. This Tom Tom has no capability to increase the memory by adding a memory card. Therefore I could only update to a local region.0
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Now make a manual backup of your unit's contents. See here:
https://www.tomtomforums.com/threads/how-to-backup-the-contents-of-your-unit-to-the-computer-and-how-to-restore-it.17864/0 -
My browser does not detect the GPS signal and when connecting to the computer I get that it is not compatible. I look forward to a solution from you, thank you very much "
Mod edit: Machine translated (Spanish)
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