Buy a new map- Country change- Account

iolubogdan
iolubogdan Registered Users Posts: 3
Apprentice Traveler
edited August 2021 in Map purchase & installation
I can't buy a new map, because when select country say :Unfortunately you can not change your country. Go back to TomTom.com and change the country in the footer.

Comments

  • dhn
    dhn Posts: 33,382
    Superuser
    Let me see if a contact I have at TomTom can do anything about correcting your country profile. Check back.
  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    Hi iolubogdan

    Welcome to the community and sorry for my late reply..

    Unfortunately, we don't have a webshop for Romania, and since you are ordering a downloadable product I would suggest you use the TomTom Ireland website:https://www.tomtom.com/en_ie/drive/maps-services/

    Regards
    Vikram
  • iolubogdan
    iolubogdan Registered Users Posts: 3
    Apprentice Traveler
    "Unfortunately, we don't have a webshop for Romania, and since you are ordering a downloadable product I would suggest you use the TomTom Ireland website:https://www.tomtom.com/en_ie/drive/maps-services"


    I can buy the map now but the problem is that I do not live in Ireland. On the site says it will send it to my home package in 30 days. I do not need the card I only need the map to install it on my card.I want to know if the code/map will be send on yahoo.
  • VikramK
    VikramK Administrators Posts: 13,781
    Moderator
    iolubogdan wrote:
    I can buy the map now but the problem is that I do not live in Ireland. On the site says it will send it to my home package in 30 days. I do not need the card I only need the map to install it on my card.I want to know if the code/map will be send on yahoo.

    A map is a download service which gets activated on your account, when you have successfully ordered it online. It can be downloaded using TomTom HOME.

    Regards
    Vikram
  • Figjosem
    Figjosem Registered Users Posts: 1
    Apprentice Traveler
    • Im from Argentina and I ve the same problem like "iolubogdan", when i change my country i can only buy sports and fitness products, but not maps.
    • How can i buy an Argentina map? I ve a Tomtom Go50 with Brazil and USA lifetime maps.
    • Regards
  • dhn
    dhn Posts: 33,382
    Superuser
    Try switching your country to Ireland. That works for some. If not, call support Monday:

    :flag_ar: Argentina (Via Mexico office)
    +1800 2530 428
    Lunes-Viernes: 09:00 - 12:00 CST

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