TT Adventurer has Phone alert BUT can't detect my Samsung S7 after TT updating.

jaumeng
jaumeng Registered Users Posts: 33
Outstanding Explorer
edited January 24 in TomTom Sports
1- TT Adventurer now has the PHONE alert function but now it can't connect to my phone.

2- Was working fine prior to TT latest updates.

Can anyone please helps ?

Thank you.

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,973
     Superuser
    If you search the forums you will find this is a known issue for some users with the new update. They are reportedly working on a fix, but no timeline has been communicated. In the meanwhile you always have the option of syncing via computer. If you go to this post and ask the moderator to roll back your firmware version it should fix it, although you will lose the Fitness Points and Fit age features:

    https://en.discussions.tomtom.com/spark-and-spark-3-runner-2-and-runner-3-473/not-able-to-install-runner-3-firmware-v-1-7-53-1028204/index10.html#post1194142

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • DidierAubin87
    DidierAubin87 Registered Users Posts: 5
    New Seeker
    Hmm... You should try @tfarabaugh suggestion, I think the problem is about setting firmware. Try to reset and set up again.
    jaumeng wrote:
    1- TT Adventurer now has the PHONE alert function but now it can't connect to my phone.

    2- Was working fine prior to TT latest updates.

    Can anyone please helps ?

    Thank you.