map upgrade for tomtom one can i get a refund
shudsy
Posts: 1 [New Traveler]
hello I have paid 39.95 for a uk map upgrade and after paying and trying to load it I have received a message saying due to the age of the product upgrades are not possible even though I picked tomtom one on the selection menu.
so will I be able to get a refund and how would I get that please.
thank you in advance and merry christmas
so will I be able to get a refund and how would I get that please.
thank you in advance and merry christmas
0
Comments
Contact Customer Services to arrange a refund
CS United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
If someone answered the question you asked? Answer Yes to "Did this answer the question? Yes · No"
Everyone can check the compatibility before buying.
When speaking to TomTom support ask about upgrading your TomTom at a discount. If you are the original owner you may be able to get up to one third off a new TomTom. I upgraded from TomTom Go 500 (2005). It was a bit like yourself. I purchased a UK map with two upgrades. The map worked ok but when I attempted to use the upgrade I was informed TomTom no longer supported my device. I was given the option to purchase a couple of other devices including TomTom Go 5200 Wifi for £209, which I purchased.
They shouldn't NEED to have to check if the map purchase procedure was CORRECT then it would not allow purchase of a map for an unsupported device FFS!