TomTom Touch Bracelet durability

Zoiette
Zoiette Registered Users Posts: 4
Apprentice Traveler
edited January 24 in TomTom Sports
Hello;
My silicon bracelet for my tomtom touch is broken, again... It's been only 11 month since I purchased this replacement bracelet; The original one broke at the same place, a couple of month after purchase. Is there a flaw in the design ? This is somewhat ridiculous.
Is there any warranty ?

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,938
    Superuser
    The strap is covered under warranty. Call Customer Support and they will take care of it, they are very good about replacing them. To get the number for Customer Support, go to tomtom.com/support, choose Contact at the bottom, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • Zoiette
    Zoiette Registered Users Posts: 4
    Apprentice Traveler
    Thanks, that helped me !