Tom Tom Business solutions

pompeyroller
pompeyroller Registered Users Posts: 2
Apprentice Traveler
edited July 2018 in Travel lounge
Following an update I get a panel open that asks me if I want to activate TOM TOM Business solutions. When I press NO the screen returns to the navigation page. When I then try to input a new route the Business solutions pops up again and so on and so on.
I have tried resetting the device but that doesn't appear to do anything. Any ideas

Comments

  • dhn
    dhn Posts: 33,388
     Superuser
    Maybe support has some insight:
    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.

    Any chance you are using the same email address used for a device that was associated with a Tomtom fleet product? Anyway, make the call......
  • pompeyroller
    pompeyroller Registered Users Posts: 2
    Apprentice Traveler
    Thanks for the phone number. I'm not aware of any fleet involvement perhaps something was transferred during the update.