TomTom Notification deletes SMS from Phone

Pieta707 Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
Sometimes when I get an sms, the notification appears on my watch but then disappears on my phone. What is the cause?


  • lampard
    lampard Administrators Posts: 5,952
    Hi Pieta707,

    Welcome to the Community & Sorry about my late reply!

    We've not seen any such reports on the Community here. I would advise you to contact our customer support to get this one reported as they can dig in more deeply than we can on the user forum.

    You can click on the 'Contact us' option at the bottom of this page to Phone/Email them. Please provide them with the Phone model and iOS/Android version installed on it to investigate further.

    Cheers, lampard