GO Mobile iOS: left me stranded at closed Blackwall Tunnel Southbound approach — TomTom Community

GO Mobile iOS: left me stranded at closed Blackwall Tunnel Southbound approach

LittlebluesmurfLittlebluesmurf Posts: 5 [Apprentice Traveler]
This keeps on happening. This time I started my journey near Waterloo bridge. GO kept me north of the river until the Blackwall Tunnel and then kept on insisting that I try different approaches (I think there are at least 4) when I could not take any of them.
I could have stopped and asked GO to try an alternative route but what would be the point if GO cannot get such a major route right, what if the alternative led to another major blockage?
I can see that this issue with closed roads (and specifically Blackwall Tunnel) has been raised again and again to no avail. Websites such LondonTraffic.org have this information readily available (I checked it after my trip was over), if they can pick it from somewhere, why can’t GO?
And if I need to check that website prior to my trip, and potentially other apps, what is the point of paying for LIVE?
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