Workouts not syncing to the app

katiebabesxoxo
Registered Users Posts: 1 
New Traveler

New Traveler
Hi
I've had my TomTom Spark 3 Music + Cardio for 10 months now & I love it. However, when I do a workout it won't upload to the app anymore. It works if i manually plug it into my computer, but this is a nuisance if I am away from home. I've tried resetting the watch and app etc, but it still isn't uploading my activities (I have just tried again).
Does anyone have any suggestions?
I've had my TomTom Spark 3 Music + Cardio for 10 months now & I love it. However, when I do a workout it won't upload to the app anymore. It works if i manually plug it into my computer, but this is a nuisance if I am away from home. I've tried resetting the watch and app etc, but it still isn't uploading my activities (I have just tried again).
Does anyone have any suggestions?
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Comments
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HI katiebabesxoxo,
Welcome to the Community & Sorry about my late reply!
I can see that you already contacted the customer support and they already pushed the software version 1.7.60 for the Spark 3 watch. If you get any more issues with it, please reply back to the email sent by support and they'll be able to help you further!
Cheers, lampard0