Can't download the Speed camera's on Go 500

jaqbit
jaqbit Registered Users Posts: 2
Apprentice Traveler
edited January 2019 in TomTom Services
Just purchased 1yrs speed camera updates. Had confirmation emails but cannot see anywhere on 'MyDrive Connect' to download it.

Comments

  • dhn
    dhn Posts: 33,374
    Superuser
    Have you looked at the Content tab? Are you logged into MyDriveConnect with same credentials used when you purchased the update?

    Support if needed:
    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • jaqbit
    jaqbit Registered Users Posts: 2
    Apprentice Traveler
    Yes and yes. Status for my order is "in progress" why?