Shocking discovery- Uconnect not compatible with NZ maps

Keith Davies

I really hope there is a reasonable explanation for this: I have just been told by customer services that my uconnect 5 inch radio nav, which is built in to a road-going vehicle and can display maps of roads, is NOT compatible with New Zealand maps!!! What logical business decision was made that led to a team agreeing to develop the NZ map (of roads, presumably) to be incapable of being displayed on my road map-displaying device?
(If a TomTom person reads this the device number is: TPxxxxxxxx/4902)

Mod edit: Please don't post personal or private information on a public forum.Thanks

VikramK

Hi Keith

Welcome to the community:)

For the Built-in devices which have the serial number starting with 'TP' are the European models of Uconnect systems. The serial number of the Australian or New Zealand models should start with the serial number-'TX'.

You can also check this on TomTom webshop link here: https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/travel-map/new-zealand/

Thanks and regards
Vikram