Renew LIVE services on Carminat live

buggy
Registered Users Posts: 1 
New Traveler

New Traveler
Hi all
im having trouble getting my live services to renew. I bought a second hand van which has the built in carminat live , so i have paid for 3 years live subscription but it will not work. anyone know how i can get it working.
any help would be greatly appreciated
im having trouble getting my live services to renew. I bought a second hand van which has the built in carminat live , so i have paid for 3 years live subscription but it will not work. anyone know how i can get it working.
any help would be greatly appreciated
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@buggy
Contact Customer Services to check that the previous owner kept the live traffic subscription up to date, as if there has been a lapse of over 3 years then I am afraid that the SIM can not be re-activated see https://uk.support.tomtom.com/app/answers/detail/a_id/24613
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