Battery life got worse and worse...firmware 1.7.53

Giacomo Ardesi
Giacomo Ardesi Registered Users Posts: 12
Legendary Explorer
edited January 24 in TomTom Sports
Hi there,

I own a Runner 3 updated to latest firmware 1.7.53.
Notifications off, Sync manual, HR on, sleep on.
Battery life is embarrassing compared to previous firmware.
Is there an update soon?

Thanks.

Comments

  • nvdr
    nvdr Registered Users Posts: 6
    Master Explorer
    Turning HR off helped for me, all other features work as normal. HR causes my watch to show dead battery after 3-4 hrs. I'm also waiting for the update. You can also pm some tomtom staff to switch you back to the last stable version (1.3).
  • Giacomo Ardesi
    Giacomo Ardesi Registered Users Posts: 12
    Legendary Explorer
    I tried factory reset MULTIPLE times. Nothing changes...I get to charge my Runner 3 almost daily...this is ridiculus...It used to last almost ONE WEEK.
    Get an update fix as soon as possible TomTom....com'on.
  • lampard
    lampard Administrators Posts: 5,949
    Moderator
    Hi Giacomo,

    I've linked your account to the old software update 1.3.255 which is a workaround for the battery issues. When you now do a factory reset, your watches will return to 1.3.255.

    Cheers, lampard
  • Giacomo Ardesi
    Giacomo Ardesi Registered Users Posts: 12
    Legendary Explorer
    Thank you Lampard, much appreciated. Hope TomTom gets the hang of this soon.

    cheers.
    Giacomo
  • Giacomo Ardesi
    Giacomo Ardesi Registered Users Posts: 12
    Legendary Explorer
    Hi Lampard, after a few days with 1.3.255 I'm noticing the battery issue is still there. Maybe a bit better than with latest firmware but definitely not as I was used to. Doesen't last more than a couple days, WITHOUT any training usage, just sleep and HR monitoring on.

    Sigh.