No run to dashboard

desmo56
desmo56 Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
Hi any one know how i can get run off tomtom2 when it synced ok to phone but didnt download to dashboard .Connected watch to dashboard with P.C. but dosen't show run .its on the watch ,phone is now dead so cant try that route again.Any one know route to download onto pc

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,943
     Superuser
    To force MySports to reupload an activity you need to do the following:

    1. Exit MySports Connect on your computer (you must use a computer to reupload – right click on the tray icon and select Exit).
    2. Locate the ttbin files:

    PC:
    The ttbins are saved in a dated folder for the date of the activity under C:\Users\{User Name}\TomTom MySports\{Watch Name}

    Apple Devices:
    a. Connect your iOS device to your computer and wait for iTunes to open.
    b. Select your iOS device in the iTunes sidebar.
    c. Select the Apps tab and scroll down to File Sharing.
    d. Select MySports.
    e. The ttbin files are listed on the right hand side.
    f. Right-click (Mac: ctrl-click) a file to copy it and save it to your computer

    Android Devices:
    a. In Android, the ttbin files are stored on the internal SD in (/sdcard/TomTom_MySports/[serial number of watch]/workouts/uploaded/).
    b. Copy them to your computer

    3. Place the ttbin files in the serial number directory:
    Windows: C:\Users\[user name]\TomTom MySports\[serial number]
    Mac: [home dir]/TomTom Sports/[serial number]
    4. Restart MySports Connect and connect your watch
    5. Go the Settings page (click the gear icon on the top right) and press the 'Try again' button to re-upload the files.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.
  • desmo56
    desmo56 Registered Users Posts: 2
    Apprentice Traveler
    Thanks seems to have resolved itself .But will print off for reference if occurs again
  • tfarabaugh
    tfarabaugh Posts: 16,943
     Superuser
    Glad I could help. When you get a chance please mark my response as a solution so others with the same question can look for it.