"Can't connect to TomTom. Try again Later" error message on the GO app Android

nads1978

I just installed the "Go" app to my car stereo, a Pumpkin running Android (spec below).

Upon startup (see picture) I get the error message "Can't connect to TomTom. Try again Later"

I have tried with 2 different Wifi connections (both work fine on other apps).
Google Maps works fine (but limited to 30 days offline maps, hence my interest in TomTom).

I have tried a reboot of the device, no different.

Android Version 7.1.2
ARM Coretex-A9 Quad core
Kernel 3.0.101+

[Gelöschter Benutzer]

https://en.discussions.tomtom.com/tomtom-go-mobile-and-navigation-for-android-156/installing-tomtom-go-mobile-on-a-built-in-android-system-in-the-car-1026627/index1.html#post1182357

https://en.discussions.tomtom.com/tomtom-go-mobile-and-navigation-for-android-156/the-app-cannot-connect-to-tomtom-on-an-in-built-device-1001949

Asprin

@nads1978,

Yes there are Incar radios that come with TomTom already installed on them.

You need to go to the TomTom website and look for "in-dash-navigation"

There are 8 different companies that have TomTomGO app installed already.

Most other radios will not work unless you do some change to it.
In most cases it will not work........
Even if you get it to work it will not supported.

The ones that are supported are:
Alfa Connect for Alfa Romeo Giulia and Stelvio
Uconnect™ 7" Radio Nav for Fiat, Abarth
Uconnect™ 5” Radio Nav for Fiat, Abarth, Jeep
TomTom Navi Compatible with Sony XAV-602BT
Tivoli Navigation System for SsangYong Tivoli and Korando car models
Smart Media-System by MyDrive Connect for smart
RENAULT R-LINK
Multifunction GPS Navigation by Mitsubishi


I hope this helps you????

nads1978

Thanks for the info, I'll do some reading...

jamesgeezer

Dear TomTom. I am a big fan but you need to be more innovative. Google Maps is improving and is starting to become a viable alternative.
Voice activation for one.
You need to get this working with Android Auto or people like myself will not be willing to pay the subscription.
The main reason I will sign up for another year is the speed camera detection. This has helped keep my licence clean for years. Google can't compare/yet..
The app seems clunky and in need of updating..