Can't access old watch data

vietnamvetbob Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
I bought a new tom tom and registered it and set up a new account and email but now when I plug in my old tom tom I cannot access the old data


  • YamFazMan
    YamFazMan Posts: 20,800
    What model is the old device ???

  • xray79
    xray79 Registered Users Posts: 160
    Renowned Wayfarer
    I'm assuming you are using mysport for both watches.
    If you have used 2 different mail aliases you need to log in separately with these aliases. Old alias will display the mysport page for the old watch and the last used alias the new one will show the mysport page with data for the new watch. If you want them combined i would set up the new watch with the old alias so the data is accumulated in the same account.