CARMINAT TOMTOM LIVE SD CARD LOST

Mr Jamer
Registered Users Posts: 2 
Apprentice Traveler

Apprentice Traveler
the card on the navigator has ceased to be read. on the computer and other devices is not determined. backup did not do.
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Comments
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Hi Mr Jamer
Welcome to the community:)
If the SD card is a problem then you can purchase a new one, see the compatible list here: https://uk.support.tomtom.com/app/answers/detail/a_id/2634
I have assigned the map of Europe on your account so you can download it, don't worry if you don't have a back up for the map.
The new memory card will have to be reinitialized in your car, see the steps here: https://uk.support.tomtom.com/app/answers/detail/a_id/18349/~/restoring-your-built-in-navigation-device
REINITIALISE YOUR MEMORY CARD (CARMINAT TOMTOM AND MAZDA DEVICES ONLY)
Once reinitialized you should be able to connect it to the computer and update/download the maps.
Hope this helps:)
Regards
Vikram0 -
hi. new card. but ....0