Error when purchasing new maps
In TomTom Home, after steps:
1. Click on "Purchase maps";
2. Click on "Buy Central and Eastern Europe";
3. Click on "Checkout";
4. Click on "I agree with TomTom's terms", and click on "Confirm order";
5. Fill all in "Billing Adress", and click on "Proceed to payment"
I get this error (in attachment). I have the same problem in past 36 hours.
Please help?!
Best regards.
Comments
Welcome to the community!!
Sorry to hear about the problem when placing an order using TomTom HOME.
Could you try the webshop to order the same map? The process stays the same, once your order is confirmed the map can be downloaded using TomTom HOME.
Webshop link: https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/travel-map/central-and-eastern-europe/
Regards
Vikram
Unfortunately, we don't have a webshop for Croatia and which is the reason you are getting that error.
I would suggest you try placing an order on the Ireland webshop, don't try to change the country when you fill in your address details.
Webshop: https://www.tomtom.com/en_ie/drive/maps-services/shop/travel-map/central-and-eastern-europe/
Regards
Vikram