No GPS signal on TomTom Carminat Live

davykj

Hi everyone . this is my first post so I hope im posting in the right place .
ive added a few inmages below that probably explain my problem easier . tried everything to put this right including formatting the mem card . purchased new map and updated the gps fix and software but my screen is still showing me out in the north sea !!!! when im miles away in Newcastle England . im thinking is the antenna not working but it shows I have a green connection on the screen .
I hope someone can help or have any other solution . thanks in advance .....David

YamFazMan

Hi
Resetting your navigation device... See Carminat 4/5/6th device on the list....
https://uk.support.tomtom.com/app/answers/detail/a_id/6965/session/L2F2LzEvdGltZS8xNDI2NjM0NDUyL3NpZC9EQTdTVHpobQ

ATB YFM

davykj

hi YamFazMan thanks so much for your reply to my problem . ive tried that a million times and nothings worked . im a bit lost as to what to do . maybe the unit or antenna is broken , I don't know . it just keeps saying poor gps signal , are you in a building

peking97

@davykj Hi ! I know this is a longshot but did you ever resolve that issue? I've got the same now!

Yianny

Hello, i have the same problem!! Did you fix it? Thanks