Update QuickGPSfix by app is not possible since update of the Spark 3

Emsi
Emsi Registered Users Posts: 6
Neophyte Traveler
edited January 24 in TomTom Sports
I have this problem: when I try to syncronize the tomtom spark 3 by tomtom App of my iphone, I can't get the update QuickGPSFix; instead, before the last update - of the app and of the device - I got it.

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,938
    Superuser
    You should be able to fix it for your watch by following these steps (make sure you have installed the latest version of Connect if prompted):

    1) You have to connect to MySports Connect, then press CTRL (Windows) or CMD (MAC) on your keyboard whilst you hover your mouse over the reset button.
    2) You'll see the reset button turns into a "Turn Off" button.
    3) Hit that, disconnect the watch and the screen will go dead.
    4) Reconnect the watch and it will wake up and quick fix should now update as usual.

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.