MyDrive Connect Slowness
During this time the software failed to connect to TomTom servers three times. Two were logged, one wasn't. The software did not show any warning or error until I closed the app, and then it was just a sentence that said MyDevice Connect was having difficulty reaching the map servers.
2017-10-25 14:55:57.645|50331698|Error|DownloadFileCache::SendRequests|url: http://download.tomtom.com/nav3/995/nav4/USA_Canada_and_Mexico_4.ttpkg, error: Call timed out
2017-10-25 14:55:57.645|50331698|Error|DownloadFileCache::SendRequests|url: http://download.tomtom.com/nav3/995/nav4/USA_Canada_and_Mexico_5.ttpkg, error: Call timed out
Also, during this time the MyConnect software made bursty downloads using 25% of my network capacity in a 50% duty cycle, then it would stop "downloading" at 2.5MB/s, and then dribble data at 6kB/s to 17kB/s. 95% of the time was spent at the slower data rates.
Seems the software can, it they wanted to, download all the data from their servers fast enough, but don't because they can't stuff the data into the device any faster than old style serial ports of 1980.
Once I noticed the first hang, I called tech support: they wanted me to do a full reinstall. I had just installed a fresh copy. Clearly they have no clue.
Look at network logs, I was able to prevent additional "hangs" by quitting the app every time the fast download speeds stopped, and restarting. It shortened the forecasted 1.5 hour download time to about 20 minutes (the first hand when their servers didn't respond took two hours for me to notice - no error messages were showing, just no progress seen). Once the downloads were complete it took another 20 minutes to finish sending the new maps to the device.
The laughable part is my subdivision that has been here for two years and shows up on Google and Bing maps -- yet my subdivision streets don't show up on the most recent TomTom map. So how often does TomTom actually buy new maps to give to us Lifetime Map owners?
So it was all a waste of my time.
Never again, TomTom. You've suckered me once too often.