No update available in my content

S.Kim
S.Kim Registered Users Posts: 2
Apprentice Traveler
edited August 2021 in Map purchase & installation
I bought the Australia Maps update on 19/10/2017 but it does not appear in my content of update software after login.
The my order status is completed state.
What I should do now to make it appear in my content?

Comments

  • Niall
    Niall Posts: 11,115
    Superuser
    @S.Kim

    Contact Customer Services to check what the holdup is

    CS Australia
    1300 135 604
    Monday-Friday:9:00 am to 5:30 pm AEST
  • lampard
    lampard Administrators Posts: 5,960
    Moderator
    Hi S.Kim,

    Welcome to the Community!

    I can see that your order for Australia - 1 year Map Update Service has been assigned to your account and you can download it by connecting your device. Please see the public FAQ here: Downloading and installing your map (MyDrive Connect)

    Hope it helps!

    Cheers, lampard
  • S.Kim
    S.Kim Registered Users Posts: 2
    Apprentice Traveler
    Now the map update is available in my content.
    Thanks,

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