How to confirm that my carminat tomtom live supports/doesn't support new maps for sure? — TomTom Community

How to confirm that my carminat tomtom live supports/doesn't support new maps for sure?

SKCC321SKCC321 Posts: 4 [Apprentice Traveler]
edited January 25 in Built in car navigation
I filled in form with two first letters of the device Id at the very bottom of the page here https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/travel-map/central-and-eastern-europe/
It shows that "Sorry your device is not compatible with the selected item. "
So there is no way to update maps on my devise? Or there is other way to check device compatibility?

Comments

  • [Gelöschter Benutzer][Gelöschter Benutzer] Posts: 5,321 [Supreme Navigator]
    When I type in the first two letters of the Serial Number I get this:

    626eea5f-0e7c-462f-aeac-53102933b10a.jpg
    f1320791-b70d-43d9-8d8b-f9fc7fff26ce.jpg
  • SKCC321SKCC321 Posts: 4 [Apprentice Traveler]
    Which one is serial number?
  • NiallNiall Posts: 10,564 Superuser
    @SKCC321

    You need to look into the file loopdir on the card, using file explorer, open with notepad
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