How to confirm that my carminat tomtom live supports/doesn't support new maps for sure?

SKCC321 Registered Users Posts: 4
Apprentice Traveler
edited January 2019 in Built in car navigation
I filled in form with two first letters of the device Id at the very bottom of the page here
It shows that "Sorry your device is not compatible with the selected item. "
So there is no way to update maps on my devise? Or there is other way to check device compatibility?