Tracking Lost car with GPS — TomTom Community

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Tracking Lost car with GPS

Greg1971Greg1971 Posts: 2 [Apprentice Traveler]
edited January 2019 in Travel lounge
I have been directed to ask in the form from the Support team, for an answer on how to allow the police to access the tracking on the gps if possible so that they can locate the last know location of the car , and hopefully were it was taken after being stolen

Comments

  • NiallNiall Posts: 10,881
    Superuser
    @Greg1971

    Sorry to hear of your loss but as your device is not "Live" (does not contain a SIM) there is no way that the police can 'track' you device :(

    All you can do is
    1. Open MyDriveConnect
    2. Select My Device then My Devices
    3. The serial number (S/N: ) is displayed for each of your devices[img][/img]
    4. Contact Customer Services to request cancellation of further updates/services
    5. Notify local police with serial number and device name
  • Greg1971Greg1971 Posts: 2 [Apprentice Traveler]
    Thankfully the car has been located and the GPS and go cradle for live traffic reports has been left in the vehicle.
    Unfortunately they had unplugged the unit so even if it was possible , it wasn't on
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