Runner 2 Will not connect!!!
trluk
Registered Users Posts: 7 
Master Traveler
Master Traveler
Hi very frustrating, since the watch has been updated the watch will no longer connect.
It finds the watch in the app, the watch shows a pin but the app just stays on connecting and I cant enter a pin, it is not hidden anywhere.
The watch then automatically pairs in the BT settings, My phone supports the required BT specification. I have the Huawei p10 Lite
I have reset the watch and uninstalled an reinstalled app! Please Fix ASAP.
It finds the watch in the app, the watch shows a pin but the app just stays on connecting and I cant enter a pin, it is not hidden anywhere.
The watch then automatically pairs in the BT settings, My phone supports the required BT specification. I have the Huawei p10 Lite
I have reset the watch and uninstalled an reinstalled app! Please Fix ASAP.
0
Comments
-
Numerous threads on this. You can request to go back to the older firmware which seems to be more reliable while we all wait for a fix.
https://en.discussions.tomtom.com/spark-and-spark-3-runner-2-and-runner-3-473/no-syncing-since-1-7-53-software-update-1028695
https://en.discussions.tomtom.com/spark-and-spark-3-runner-2-and-runner-3-473/poor-syncing-after-1-6-26-update-1028011
https://en.discussions.tomtom.com/spark-and-spark-3-runner-2-and-runner-3-473/runner-3-firmware-v-1-7-53-10282040 -
Oh Dear!
Have requested firmware rollback
Thanks for your advice.0
