Incomplete map update

4TTony
4TTony Registered Users Posts: 2
Apprentice Traveler
edited December 2018 in Map purchase & installation
Having problems with an incomplete map download. MyDRIVE Connect says that I have competed all my downloads, but I cannot any info for the state of North Carolina. The error message that I get is "no matches found". How can this be corrected?

Comments

  • dhn
    dhn Posts: 33,382
    Superuser
    When you are looking for an address and (if necessary) click on the USA logo, can you not scroll up (or down) to see all the states starting with 'N' including NC?

    If not, call support:
    United States
    877-757-7137
    Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
  • 4TTony
    4TTony Registered Users Posts: 2
    Apprentice Traveler
    I can see all states that start with an "N", with the exception of North Carolina