Battery specification not fulfilled

KKn
KKn Registered Users Posts: 4
Apprentice Traveler
edited January 24 in TomTom Sports
My 1 month old Golfer 2 SE battery capacity is weak and discharged after around 7-8 hours. The specification is 10 hours means two rounds.
What can I do to improve the Situation?

Comments

  • Ekman
    Ekman Staff Posts: 128 Staff
    Hello again KKn,

    If you are experiencing that your Golfer 2's battery is drained too quickly after making sure that it's been updated and fully charged, then it's probably best to contact the TomTom support who can investigate any possible issues more thoroughly. You can find the contact options on this page: https://de.support.tomtom.com/app/contact

    All the best,
    / Jonatan
  • KKn
    KKn Registered Users Posts: 4
    Apprentice Traveler
    Hi Jonatan, again,

    I returned the Golfer 2 to the Company fonq (seller). I soppose this Company will return the watch to TomTom for more detailed Analysis. Let's see what will happen.

    Thanks and best regards