Connect GO 520 wifi to PC

crrs
crrs Registered Users Posts: 7
Master Explorer
edited December 2021 in Devices using Wi-Fi®
No way to connect my new navigator to PC. Windows 10. I tested in two PC with the USB cable provided. When I connect the USB the PC makes a sound, but the navigator do not appear any where. I have restore the navigator and tested many times, but not sucess.

Comments

  • crrs
    crrs Registered Users Posts: 7
    Master Explorer
    I have to add that Remote NDIS Compatible Device appears on the network, but why TomTom Home do not recognize it
  • crrs
    crrs Registered Users Posts: 7
    Master Explorer
    Thanks dhn, but my problem is not with WIFI is with TomTom Home that do not find my GO 520 despite it appears as network device.
  • YamFazMan
    YamFazMan Posts: 20,826
     Superuser
    Hi
    crrs wrote:
    Thanks, dhn, but my problem is not with WIFI is with TomTom Home that does not find my GO 520 despite it appears as a network device.
    The Latest NAV5 (Wifi) Uses 'MyDrive Connect' NOT Tomtom Home
    Get 'Drive Connect' Here....
    www.tomtom.com/getstarted

    ATB YFM
  • crrs
    crrs Registered Users Posts: 7
    Master Explorer
    Hi dhn. I have both installed but I didn't know that tomtom home was not for go 520 wifi.
    Thanks for your help
  • Niall
    Niall Posts: 11,115
    Superuser
    @crrs

    As your device is the new WiFi version all the updates are done via the device.
    See pages 117 - 119 of the English version of the manual http://download.tomtom.com/open/manuals/gox20x/refman/TomTom-GO-EU-RG-en-gb.pdf
    or pages 121 - 123 of the Spanish version http://download.tomtom.com/open/manuals/gox20x/refman/TomTom-GO-EU-RG-es-es.pdf
  • crrs
    crrs Registered Users Posts: 7
    Master Explorer
    In this moment I cannot be sure but I think from Tom Tom Home was possible to update other things like colors of the maps but not from My Drive Connect.
    Thanks
  • Niall
    Niall Posts: 11,115
    Superuser
    @crrs

    Sorry to say but with these new devices you have very little that you can customise, so you can NOT add your own:- splash screen, map colours, sounds, POI images, voices, vehicle icons :(:(:(
  • YamFazMan
    YamFazMan Posts: 20,826
     Superuser
    Hi
    @crrs
    The NAV5 (Wi-Fi) devices like you’re Go 520 update using Wi-Fi...
    All the update actions are executed on the device...

    Option... (1) Connected Wifi
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Setting --> Maps

    Note... NAV(5 Wifi) devices connected over Wifi do not require MyDrive Connect to be running
    Even if myDrive is running you have no access the MyDrive Connect menu structures as used by the previous NAV3 & 4 devices


    ______________________________

    Option... (2) Connected USB
    If Wi-Fi is not available or is slow/unstable/unreliable.....
    Updating your new NAV5 (Wi-Fi) device over USB will require "MyDrive Connect"
    Get it here.....
    www.tomtom.com/getstarted

    Run MyDrive Connect.....
    Note... The NAV(5 Wifi) devices have no access the MyDrive Menu structures as used by the previous NAV3 & 4 devices
    MyDrive Connect will only show a "Splash screen" saying "Connect your device using Wifi" etc
    If required You can close the 'Main Mydrive Window' showing the "Connect your device using Wifi" Splash screen... MyDrive Connect only needs to run in the background on the PC TaskBar

    To view image Click 'Show Content'
    870d2bce-aa69-408c-b876-cf4aeb5e2fb5.png
    Connect your Device to a USB Port on your PC
    Updating a NAV5 (Wi-Fi) device using USB is the same as using Wi-Fi, all of the update actions are executed on the device...
    Tap the 4Dot(.... Menu) --> Setting --> Updates & New Items
    Extra Maps are Installed/Maintained... Setting --> Maps
    _______________________________

    See Tomtom FAQ & Video....
    Transferring items from MyDrive Web (v2) Route planner to your navigation device

    https://uk.support.tomtom.com/app/answers/detail/a_id/19639

    The MyDrive Web (v2) Route planner....
    https://mydrive.tomtom.com/en_gb/

    ATB YFM
  • crrs
    crrs Registered Users Posts: 7
    Master Explorer
    I am disappointed with these news. We are going back!
    Is not the best to be competitive.
    Regards
  • crrs
    crrs Registered Users Posts: 7
    Master Explorer
    Thanks again to all of you!
  • Not_Sure
    Not_Sure Registered Users Posts: 1
    New Seeker
    edited July 2019
    So... My TomTom Go 520 Wifi, suddenly stopped functioning, after a WiFi update, obviously. After it tries to start once, it reboots and the black screen with the image of a GPS device (not) connecting to a computer appears. My interpretation of this image is that the device asks to be connected to a computer in order to be recovered; otherwise that image is pointless! After I connect it to computer and MyDrive Connect starts, this software asks me to update my device "the easy way" via WiFi. How the hell should I do this, if the device doesn't start?!! I tried the "recovery procedure" - pressing 3 times the start button after the white text appears - several times, with the same result. I used other computers also, for nothing. Only stress and regrets of having spent money for a junk!

    Conclusion:
    Dear TomTom imbeciles, you greedy Dutch thieves, please pull your heads out of your asses, otherwise you'll loose all your clients! And learn to respect your clients and to place them above your desire to make them buy another device as soon as possible; 'cause nobody having such (planned by you) experience will remain your client!
    Until then, long live the free Waze and the cheap Chinese GPS devices, based on iGo software and maps, that can even plan and optimize complicated routes, with hundreds of stops, thing out of the capabilities of your devices and of your small brains!! Much, much better than your expensive junks!! And those devices don't crash, because nobody programs them to!