Summer isn't working

Anette J.T
Anette J.T Registered Users Posts: 22
Outstanding Wayfarer
edited January 24 in TomTom Sports
I have a new watch and the summer function isn't working.
I couldn't find any others that had this problem when I try to search for it.
I have the latest firmware.

Comments

  • tfarabaugh
    tfarabaugh Posts: 16,943
    Superuser
    What is the summer function?
  • Anette J.T
    Anette J.T Registered Users Posts: 22
    Outstanding Wayfarer
    Vibration. Very useful in clock alarm.
  • icemac
    icemac Registered Users Posts: 199
    Legendary Explorer
    Anette J.T wrote:
    Vibration. Very useful in clock alarm.

    Options>Buzz>On/Off

    This feature ?
  • Anette J.T
    Anette J.T Registered Users Posts: 22
    Outstanding Wayfarer
    Yes. I have no idea of why they named it Summer in Swedish, I thought that was TomTom own name for it because we use the word vibration for it.
    But the buzz isn't working. So no clock alarm and no "ready to go" notification when the clock has found GPS.
  • tfarabaugh
    tfarabaugh Posts: 16,943
    Superuser
    Option>Buzz>On or Off is just to turn off the buzz whenever you press the button, it does not impact alarms. It sounds like you may have a bad device. I would call Customer Support and follow up with them. To get the number for Customer Support, go to tomtom.com/support, choose Contact at the bottom, select the service required and the product name and click Contact Customer Care and then Phone Us. It will give you the phone number for the country your account is registered under (this can be changed by clicking the flag icon in the bottom right corner of the screen).

    I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.