LIVE services on GO Mobile App

Met-MannMet-Mann Posts: 51 [Master Traveler]
Live services doesn't work on the Go mobile app for the hole day already.
I bet, traffic info will not work until someone of TomTom stuff will restart the traffic server, when they start working on Monday.
So speedcams doesn't work either.
This is absolutely not acceptable for a traffic live service.
Sygic and MyDrive never have any problems to get traffic data.
If TomTom can't guarantee a 24 hours traffic service reception, they need emergency stuff, who is ready to reset traffic servers at any time.

Comments

  • AsprinAsprin Posts: 220 [Exalted Navigator]
    @Met-Mann,

    Traffic is working for me in Belgium........:)

    128c9b33-7659-4e47-9874-59be84b4aaa0.jpg
  • tgoldtgold Posts: 2,052 [Supreme Pioneer]
    Asprin624 wrote:
    @Met-Mann,

    Traffic is working for me in Belgium........:)
    Same for me in London.

    @Met-Mann: get the MyDrive app which can display traffic congestion worldwide and not just within 50km to diagnose if the problem is with your device or some local issue with the traffic data in your area.
  • YembleYemble Posts: 42 [Outstanding Wayfarer]
    Met-Mann wrote:
    Live services doesn't work on the Go mobile app for the hole day already.
    I bet, traffic info will not work until someone of TomTom stuff will restart the traffic server, when they start working on Monday.
    So speedcams doesn't work either.
    This is absolutely not acceptable for a traffic live service.
    Sygic and MyDrive never have any problems to get traffic data.
    If TomTom can't guarantee a 24 hours traffic service reception, they need emergency stuff, who is ready to reset traffic servers at any time.

    I had a similar issue last week, but after some digging around on the Internet, resolved it by "installing" the OBB file which was missing on my 1.17 installation. I suspect that a set of default servers are used when there is no OBB file and that these may be the faulty ones. My guess is that the OBB file includes some alternative server locations.

    I suggest you Google "TomTom 1.17 OBB"
  • jgmoreno75jgmoreno75 Posts: 51 [Apprentice Traveler]
    Welcome to the club! The same for me since v1.11. Nothing to do.

    I invite you to install Radardroid for the speed cameras. I have no idea for traffic.

    Regards.
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