Fix connection issue after latest update

dan_st200 Registered Users Posts: 3
Apprentice Traveler
edited January 24 in TomTom Sports
Yesterday after the update i had the same issues. Did everything including hard reset but nothing.
In the end i cracked it. The reason you can't connect the watch to your phone is because you need to go to blue tooth settings in your phone and forget the watch from the previous connection then it will allow you to search through the app and insert the new pin!!!
Then to pair the earphones, turn on the phones for 12 seconds until if flashes blue & red then press up on the watch to pair.
Hopefully this will fix your issues to :)


  • tfarabaugh
    tfarabaugh Posts: 16,943
    You always have to forget the device after resetting or trying to repair. This has always been the case and has been in all instructions so it should not be hard to miss.