TomTom Touch Cardio + Body Composition HELP!

zoewebb1
zoewebb1 Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
I have just purchased a touch cardio and body composition tracker

Set Up to computer has worked well and the tracker is working
I am trying to connect to IOS device. software on both my iPhone and tracker are up to date

I have been trying to connect to the app for hours but no luck!!
When I go to connect nothing happens and the app simply says it could not find device
WIFI and bluetooth both on and working
it appears that the app may be trying to connect to a watch rather than band?? I do press to connect with band but shows loading symbol in the watch section?

please help this is driving me mad!

Comments

  • zoewebb1
    zoewebb1 Registered Users Posts: 2
    Apprentice Traveler
    All fixed - product was faulty :)