Sports Connect Server Down? — TomTom Community

Sports Connect Server Down?

jp2290jp2290 Posts: 3 [Apprentice Traveler]
My Sports Connect App is stuck on 'Contacting TomTom', tried a VPN in Amsterdam in case there was some kind of peering issue but it still gets stuck.
Have also tried a second computer which does the same thing. Also can't access the site on either computer (connection reset), and also shows the server as down. Anyone else having problems?


  • rgoodrgood Posts: 1 [Apprentice Traveler]
    Yes I am having the same problem. My watch won't connect to my phone or my computer. It keeps saying "We Couldn't Connect. Check your network again". I have tried to send a message but get the same error about connection.
  • GioCoGioCo Posts: 3 [Apprentice Seeker]
    I have the same problem and all the other tomtom sites I tried are working.
  • nightwish_sgnightwish_sg Posts: 7 [Master Traveler]
    Having the same issue and not able to even load sign in website.
  • Downunder7Downunder7 Posts: 1 [Apprentice Traveler]
    So did I. I couldn't sync the morning workout either PC or phone. Only mysports website does not respond.
  • castaway_queencastaway_queen Posts: 1 [Apprentice Traveler]
    Me too, can't sync, website doesn't respond, app won't connect, everything is borked! Thank god it's not just me - I did an excellent run this morning and I was worried I'd not even get to see my splits!
  • jp2290jp2290 Posts: 3 [Apprentice Traveler]
    Appears to be alive again now, I was just able to sync my watch and the website is working again.
  • nightwish_sgnightwish_sg Posts: 7 [Master Traveler]
    Yes, it's up now!
  • robintacey007robintacey007 Posts: 1 [Apprentice Traveler]
    Anyone else having trouble again this morning? Can't get my TomTom Runner watch to sync on phone or computer.
  • AlezAlez Posts: 92 [Master Explorer]
    Hello ! TomTom is performing maintenance, we just have to wait for its completion, which I hope will be soon.
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