Sports Connect Server Down?

jp2290
jp2290 Registered Users Posts: 3
Apprentice Traveler
edited January 24 in TomTom Sports
My Sports Connect App is stuck on 'Contacting TomTom', tried a VPN in Amsterdam in case there was some kind of peering issue but it still gets stuck.
Have also tried a second computer which does the same thing. Also can't access the mysports.tomtom.com site on either computer (connection reset), and isitdownrightnow.com also shows the server as down. Anyone else having problems?

Comments

  • rgood
    rgood Registered Users Posts: 1
    Apprentice Traveler
    Yes I am having the same problem. My watch won't connect to my phone or my computer. It keeps saying "We Couldn't Connect. Check your network again". I have tried to send a message but get the same error about connection.
  • GioCo
    GioCo Registered Users Posts: 3
    Apprentice Seeker
    I have the same problem and all the other tomtom sites I tried are working.
  • nightwish_sg
    nightwish_sg Registered Users Posts: 7
    Master Traveler
    Having the same issue and not able to even load sign in website.
  • Downunder7
    Downunder7 Registered Users Posts: 1
    Apprentice Traveler
    So did I. I couldn't sync the morning workout either PC or phone. Only mysports website does not respond.
  • castaway_queen
    castaway_queen Registered Users Posts: 1
    Apprentice Traveler
    Me too, can't sync, website doesn't respond, app won't connect, everything is borked! Thank god it's not just me - I did an excellent run this morning and I was worried I'd not even get to see my splits!
  • jp2290
    jp2290 Registered Users Posts: 3
    Apprentice Traveler
    Appears to be alive again now, I was just able to sync my watch and the website is working again.
  • nightwish_sg
    nightwish_sg Registered Users Posts: 7
    Master Traveler
    Yes, it's up now!
  • robintacey007
    robintacey007 Registered Users Posts: 1
    Apprentice Traveler
    Anyone else having trouble again this morning? Can't get my TomTom Runner watch to sync on phone or computer.
  • Alez
    Alez Registered Users Posts: 92
    Master Explorer
    Hello ! TomTom is performing maintenance, we just have to wait for its completion, which I hope will be soon.