TomTom Carminat LIVE - Wrong SD card?

fritzwalter Registered Users Posts: 2
Apprentice Traveler
edited January 2019 in Built in car navigation

I bought used car with navigation system TomTom Carminat LIVE.
I got a Renault TomTom France SD card. When I insert SD card in Carminat I get the message: "Vous ne pouvez pas utiliser cette carte sur cet appareil: France-745". In English it is similar to: "You can not use this card on this device". I want to know that are there any method to get know on which car this SD card can be use? The car seller told me that he has several SD cards for Renault but he does not know which is the right for/compatible with my car. What should be read out from SD card to get the answer?
Thanks in advance!