Pairing issue with Moto G4

Macha Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
I am unable to pair my tomtom watch to the app. I unpaired the above two and have been trying to re-pair with no luck.I have removed/forgot the device from the BT list and tried everything from the suggestion given in the help forums. . The app recognizes the watch and displays the pin but the app does not come up with the pin input tab and keeps on searching for the device. The app does not advance beyond that. It keeps searching for the device. The watch and the app were paired before without any problems. I have even reset the watch.
It's working well with the desktop. Problem only with the app.
Phone- Moto g4
Android 7
Watch- TomTom spark cardio+ music GPS