Although I cannot tie the change to any particular event, my TomTom Go Live 1005 no longer runs down when external power is lost, whether that is when the ignition is switched off in the car or when the plug (attached via USB to the computer) is removed after updating maps, etc. The change is fairly recent (last couple of months) and I initially thought it might have to do with the state of the battery, which I have subsequently replaced ... with no change in symptoms! I had also thought (although couldn't understand why it would be so) that the change in map installed (originally European maps, but now just UK and Eire), but the power problem started before the maps were changed!
Under 'Settings/Battery saving', I have ensured 'Device stays on when external power is lost' is NOT selected and 'Device switches on when connected to power' IS selected, but to no avail. I have also set those 2 selections to the other combinations, but also to no avail!
Has anyone ANY advice of what might have gone awry?
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Superusers
Superusers
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If anyone has anything more on this, please do let us all know.
Superuser
See page 54 of the manual http://download.tomtom.com/open/manuals/LIVE/refman/TomTom-EU-LIVE-RG-en-gb.pdf
So, not quite sure what point or suggestion you're trying to make. Am I missing something?
Superusers
Also, when turning the key in the car, first turn to the accessory setting for about one second and then to full ignition.
Does it turn on then?
So - if anyone has any ideas on this AND has actually read the thread, I'd love to hear from you.
Superuser
I was suggesting that the last update changed the default settings that you had correctly set-up. As Tom2's software engineers have an annoying habit of changing personalised settings to what they think is a "good" default :@.
Can you confirm that you have actually entered your devices "Battery saving" dialogue and all is as you you would like it to be, or did you have to change things?
Superuser
In that case call Customer Service on Tuesday to see what extra they can offer.
CS United Kingdom
02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.