Error when placing a new order — TomTom Community

Error when placing a new order

Another frustrated userAnother frustrated user Posts: 1 [New Traveler]
edited January 2019 in Map purchasing
The 'An unknown error has occured [sic]. Please check your information and try again.' issue is still persisting. When will it be resolved please?


  • stan25stan25 Posts: 1 [Apprentice Traveler]
    I have been trying to purchase a new map and have encountered the same error message. Have you been able to get a solution?
  • dhndhn Posts: 33,345
    Try calling support:

    Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
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