Unable to pair Spark 3 with Samsung S7

Lamken Registered Users Posts: 2
Apprentice Traveler
edited January 24 in TomTom Sports
Just bought a Spark 3 and have not been able to pair it with my Samsung S7
Software on Spark3: 1.6.26
Software on Samsung S7: Android 7.0 + Tomtom sports 8.0.3, Build 527

The phone/app finds the watch, but the app will not show number display to enter pin code for pairing!

Tried all tips from support page, factory reset watch, un installed and re installed Anroid app.
Since I was never able to pair the Spark3 with the phone, there is no connection to disable in the phones bluetooth settings.

Filled in questionare, no feedback from tomtom.
Help pleasse, brand new wath which can not pair with my phone!