1.5 Speed Camera Purchase

vlt06
vlt06 Registered Users Posts: 2
Apprentice Traveler
edited January 2019 in TomTom Services
Hello, just paid for 1.5 year speed camera update and have received the two emails of the order and confirmation of payment. When i connect my via280
(via MyDrive Connect) nothing appears for updates. When going through the ordering process, i did notice the via280 was not on the list however I selected "other". Not sure if that was the issue.

Anyone else had the same issue that got resolved?

Cheers!

Comments

  • Niall
    Niall Posts: 11,136
    Superuser
    @vlt06

    If your device has not updated by Monday morning, contact Customer Services to sort out your order

    CS Australia
    1300 135 604
    Monday-Friday:9:00 am to 5:30 pm AEST
  • vlt06
    vlt06 Registered Users Posts: 2
    Apprentice Traveler
    Niall wrote:
    @vlt06

    If your device has not updated by Monday morning, contact Customer Services to sort out your order

    CS Australia
    1300 135 604
    Monday-Friday:9:00 am to 5:30 pm AEST

    Yes, would love to contact them however message advising of public holiday (which it isn't). Advised to go on-line for quick answers, well that is why i am here...

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