Hi, I have some trouble with my TomTom Runner. It doesn't displey my puls rate.. I have selected of course: "hear trate on" but it doesn't work. I dont know if if I'm doing something wrongly or if the watch is damaged - I'm using it since 4 months and this function never worked (the belt is fastened tight around my wrist)..
Many thanks for your suggestion.
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Superusers
If you using an external HR chest strap then set it to EXTERNAL.
Also try
Settings > Tracker Heart ON if you wanting 24/7 H4 monitoring.
I don't use any external HR devices. I'm afraid, I have bought a watch that is out of order
Superusers
I hope this helped answer your question. If so, please mark it as a solution so others can look for it if they have the same question.