Runner 3 alerts with iPhone IOS11 — TomTom Community

Spark, Spark 3, Runner 2 and Runner 3

Runner 3 alerts with iPhone IOS11

WezAdamsWezAdams Posts: 1 [New Traveler]
edited January 2019 in Spark, Spark 3, Runner 2 and Runner 3
The alerts on my Runner 3 with firmware 1.6.26 don't work properly. My phone rings regularly and I remember only one time in the past 3 days that the watch has notified me. The same goes with the SMS alerts.

The symbol on the watch screen indicates that it's connected to my phone, and the phone's bluetooth status and Sports app confirm this, but still nothing happens on the watch. I've checked that alerts are activated in the app.

Does anyone have the same experience, or know how to fix it?

Thanks

Comments

  • LFRMatosLFRMatos Posts: 2 [Apprentice Traveler]
    Same issues here... with Runner 2... no notifications either.
  • mnkmnk Posts: 36 [Outstanding Explorer]
    Same issue here with a samsung galaxy s7. Except mines has never worked
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