Runner 3 alerts with iPhone IOS11

WezAdams
WezAdams Registered Users Posts: 1
New Traveler
edited January 24 in TomTom Sports
The alerts on my Runner 3 with firmware 1.6.26 don't work properly. My phone rings regularly and I remember only one time in the past 3 days that the watch has notified me. The same goes with the SMS alerts.

The symbol on the watch screen indicates that it's connected to my phone, and the phone's bluetooth status and Sports app confirm this, but still nothing happens on the watch. I've checked that alerts are activated in the app.

Does anyone have the same experience, or know how to fix it?

Thanks

Comments

  • LFRMatos
    LFRMatos Registered Users Posts: 2
    Apprentice Traveler
    Same issues here... with Runner 2... no notifications either.
  • mnk
    mnk Registered Users Posts: 36
    Outstanding Explorer
    Same issue here with a samsung galaxy s7. Except mines has never worked