how do I make tom tom go app talk? GO mobile app — TomTom Community

how do I make tom tom go app talk? GO mobile app

murthmurth Posts: 5 [Master Traveler]
I have downloadedthe update on 20th September and now not only is the time on the app an hour behind the time on my phone, the app wont talk to me. I have looked in settings, checked the voice is the voice it came with and turned the voice volume is turned all the way up. I even took the phone for a walk thinking it might be the car interferring, but still nothing. can any one please help. I am feeling very disappointed having paid for three years of navigation, and finding the link to the support page in the app store goes no where.

Comments

  • VikramKVikramK Posts: 7,971 TomTom Moderator
    Hi murth

    I would advise you to remove/uninstall the app, restart the phone.

    Then download and do a fresh installation of the app.

    Regards
    Vikram
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  • murthmurth Posts: 5 [Master Traveler]
    I had already deleted the app this morning and have been using google maps, because it does talk to me. I have now reinstalled the app , turned off the blue tooth, taken it for a walk and still not a word.
  • NiallNiall Posts: 10,569 Superuser
    @murth

    1. In the main menu tap on Settings
    2. Under settings select voices
    3. Tap on Choose a voice
    4. On the next screen you should get an option to download voice.
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  • murthmurth Posts: 5 [Master Traveler]
    What voice should I download? Why wont Serena work?
  • murthmurth Posts: 5 [Master Traveler]
    Thank you Karen works, but I still don’t understand why Serena does not work?
  • NiallNiall Posts: 10,569 Superuser
    @murth

    You should use the Australian computer voice "Karen"
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