Web Payments being rejected!!- TomTom payment system fault

shug10shug10 Posts: 3 [Apprentice Traveler]
edited November 2018 in Map purchasing
Is anyone else having a problem with the website.
I have been trying to buy a 6250 all afternoon, l have tried 5 times.
To be fair i discovered the first 3 was my cc company blocking the transaction because they thought it was suspicious.

Once l had sorted them out l tried twice more, the last time l was on the phone to tomtom customer services.
"We have successfully received your order, but your payment status is unknown."
On speaking to the bank, they have authorised the last 2 payments but tomtom's system seems to have refunded it immediately.

Still waiting to hear from customer services, about ready to give up! :(
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