Paid by bank, no confirmation
P_ter
Registered Users Posts: 36 
Outstanding Explorer
Outstanding Explorer
Hello,
TomTom emailed me that I had to continue my EU map service. I clicked on the link, I was brought to my bank.
I just paid a continuation of the EU map service by my bank. After that I got a response from TomTom that they had nothing in the basket. So, when do I get confirmation for my payment and when can I download?
With friendly greetings,
P_ter
TomTom emailed me that I had to continue my EU map service. I clicked on the link, I was brought to my bank.
I just paid a continuation of the EU map service by my bank. After that I got a response from TomTom that they had nothing in the basket. So, when do I get confirmation for my payment and when can I download?
With friendly greetings,
P_ter
0
Comments
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Clarify with support:
Nederland (Holland)
020 850 1007
Maandag t/m vrijdag van 9.00 tot 17:300 -
Hi P_ter
I had a quick look at your account and I see the Map update service is active and a new map should be available for download when you connect the device to MyDrive Connect.
See the steps to download a new map on this FAQ: https://uk.support.tomtom.com/app/answers/detail/a_id/13838
Regards
Vikram0 -
Thanks.0
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Hello,
I am from Argentina and need to buy a map of New Zealand, to install on my Tom Tom Start 42.
I bougth this gps in Spain; but in the pages of Argentina there are no maps to buy. How I should proceed?
Kind Regards,
Cecilia0
Moderator
