I lost my TomTom. Is there way I can find its current or last known location? — TomTom Community

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I lost my TomTom. Is there way I can find its current or last known location?

ChrysosporiumChrysosporium Posts: 1 [New Traveler]
edited January 2019 in Travel lounge
I lost my TomTom. Is there way I can find its current or last known location?

Comments

  • NiallNiall Posts: 11,014
    Superuser
    @Chrysosporium

    Sorry to say, as there is no inbuilt SIM in that device, there is no way to trace it, but do notify Customer Services so that they can cancel any subscription(s)

    SAV Belgique
    027007272
    du lundi au vendredi de 09h00 à 17h30

    CS België
    027007270
    Maandag t/m vrijdag van 09:00 tot 17:30
  • Mariyan1234Mariyan1234 Posts: 4 [Apprentice Traveler]
    edited August 20
    Hi,
    I my device has bee stolen . The serioal number ist ZAxxxxxxx58. It has built sim and the sim ID ist 89xxxxxxxxxxx735. As i know the IMEI is can be provided bz the support





    Mod edit: Please don't post private or personal information on a public forum. Thanks!
  • Willy875Willy875 Posts: 2,262 [Exalted Pioneer]
    Hello
    You must contact technical support to provide them with a theft report, they will know how to block it so that it is never updated again
  • NiallNiall Posts: 11,014
    Superuser
    @Mariyan1234

    See also https://en.discussions.tomtom.com/travel-lounge-154/stolen-devices-with-sims-what-tomtom-can-and-cant-do-1020837
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