I lost my TomTom. Is there way I can find its current or last known location?

Chrysosporium
Chrysosporium Registered Users Posts: 1
New Traveler
edited January 2019 in Travel lounge
I lost my TomTom. Is there way I can find its current or last known location?

Comments

  • Niall
    Niall Posts: 11,115
    Superuser
    @Chrysosporium

    Sorry to say, as there is no inbuilt SIM in that device, there is no way to trace it, but do notify Customer Services so that they can cancel any subscription(s)

    SAV Belgique
    027007272
    du lundi au vendredi de 09h00 à 17h30

    CS België
    027007270
    Maandag t/m vrijdag van 09:00 tot 17:30
  • Mariyan1234
    Mariyan1234 Registered Users Posts: 4
    Apprentice Traveler
    edited August 2021
    Hi,
    I my device has bee stolen . The serioal number ist ZAxxxxxxx58. It has built sim and the sim ID ist 89xxxxxxxxxxx735. As i know the IMEI is can be provided bz the support





    Mod edit: Please don't post private or personal information on a public forum. Thanks!
  • Willy875
    Willy875 Registered Users Posts: 5,404
    Revered Voyager
    Hello
    You must contact technical support to provide them with a theft report, they will know how to block it so that it is never updated again
  • Niall
    Niall Posts: 11,115
    Superuser
    @Mariyan1234

    See also https://en.discussions.tomtom.com/travel-lounge-154/stolen-devices-with-sims-what-tomtom-can-and-cant-do-1020837

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