3 year subscription TOM TOM GO android app- Not able to subscribe
john galaxy
Registered Users Posts: 3 
Apprentice Traveler
Apprentice Traveler
Hi all, I have purchased a 1 year subscription of Tomtom GO mobile app for an android device. I wish to upgrade to a 3-year subscription. When I go to "upgrade" in the app, it only allows me to upgrade for 1 month or 1 year. How do I upgrade to 3 years? Any assistance will be most appreciated. John
2
Comments
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You can not.john galaxy wrote:How do I upgrade to 3 years?1 -
HI John,
Welcome to the Community!
The 3 year subscription was discontinued some time ago. We currently offer 1 month and 1 year subscriptions.
We do also occasionally have campaigns with different subscription lengths and pricing so keep an eye on your inbox
Cheers, Mikko1 -
Do you know if there is a discounted rate if you buy 2 years? I bought initially for 1 year and then bought again for another year. The expiry date was extended by 2 years in total. I was just wondering if there is a better package that can be bought at once. Not having to renew every year. Any comments will be appreciated.0
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HI John,
The subscriptions indeed never overlap but a new subscription always extends the previous, currently running one.
Unfortunately, we don't have that kind of discount scheme at the moment. It sounds like a good idea though I'll log it as an improvement request for the product team.
Cheers, Mikko0 -
Hi as the 3 year subscription is not available anymore and not available in New Zealand, I will not be renewing my subscription0
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Pinkman wrote:Hi as the 3 year subscription is not available anymore and not available in New Zealand, I will not be renewing my subscription
Snap! My 3 year subscription has just expired too and, as this is no longer available, I won't be renewing either. Removing this option was very short sighted of TomTom.0 -
3 year subscription expiring in 3 days. I won't renew just for one month or 1 year, especially not for the higher price and certainly not since the app is hardly any better since i first got it three years ago. I'll wait for a deal and remove the app and use competition until then.1
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My subscription will expire soon as well. There is no 3 years offer and no development. So bye bye TomTom.1
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+1
I assumed, that I would automatically be offered a next-3-year renewal, maybe even at discounted price to me as a loyal customer, but I was surprised - there is no 3-year renewal and the 1-year renewal price is higher than it was 3 years ago.
It's risky move from TomTom, I think.1 -
Renewal solved with TomTom support0
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have to agree with the others in this thread, a 3 year renewal is the way to go, mine is due next year so i hope you guys go back and change this ridiculous money grabbing idea and give us the 3 year deal again.1
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Perplexed by the lack of a 3 yr renewal.
My Previous 3 yr subscription has just expired, but I will not renew for just a year, especially as it only get used 1-2 times a year.
Back to free mapping until a 3 yr sub returns.1 -
My 3 years is up this year so what was the deal worked out for user KodloN?
I would love to continue using this in the cars head unit . but as data is so cheap when you are on a plan i may as well stay swap to google maps if nothing can be worked out.1 -
Very Bad!!! The 3 years is gone.
I am not extending!
I’ve already bought the 2 old paid apps for Europe and USA. And now the overpriced 1 year subscription is no go. Will switch to Google maps that give almost the same for free as I have high volume data plan with my phone.2 -
When GO Mobile was first launched there was an upgrade offer of 3 a year subscription for each paid TomTom Navigation app for some tiny cost. So you would qualify for 6 years of subscription. Maybe a forum moderator would comment on whether that old offer remains available.[email protected] wrote: »I’ve already bought the 2 old paid apps for Europe and USA. And now the overpriced 1 year subscription is no go.1 -
My 3 year subscription is coming to an end this week to. I to will be voting with my wallet and not renewing.
As other people have commented I too believe this is shortsighted to remove this as a subscription option.
Under the current pricing model 3 years costs £45! Might as well go buy a physical device at that kind of money
TomTom need to be careful the market is very competitive, with decent free options (especially against the likes of Google et al). Come on TomTom don't go for a quick cash grab, provide some more valuable subscription options0
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