Hi all, I have purchased a 1 year subscription of Tomtom GO mobile app for an android device. I wish to upgrade to a 3-year subscription. When I go to "upgrade" in the app, it only allows me to upgrade for 1 month or 1 year. How do I upgrade to 3 years? Any assistance will be most appreciated. John
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Welcome to the Community!
The 3 year subscription was discontinued some time ago. We currently offer 1 month and 1 year subscriptions.
We do also occasionally have campaigns with different subscription lengths and pricing so keep an eye on your inbox
Cheers, Mikko
The subscriptions indeed never overlap but a new subscription always extends the previous, currently running one.
Unfortunately, we don't have that kind of discount scheme at the moment. It sounds like a good idea though
Cheers, Mikko
Snap! My 3 year subscription has just expired too and, as this is no longer available, I won't be renewing either. Removing this option was very short sighted of TomTom.
I assumed, that I would automatically be offered a next-3-year renewal, maybe even at discounted price to me as a loyal customer, but I was surprised - there is no 3-year renewal and the 1-year renewal price is higher than it was 3 years ago.
It's risky move from TomTom, I think.
My Previous 3 yr subscription has just expired, but I will not renew for just a year, especially as it only get used 1-2 times a year.
Back to free mapping until a 3 yr sub returns.
I would love to continue using this in the cars head unit . but as data is so cheap when you are on a plan i may as well stay swap to google maps if nothing can be worked out.
I am not extending!
I’ve already bought the 2 old paid apps for Europe and USA. And now the overpriced 1 year subscription is no go. Will switch to Google maps that give almost the same for free as I have high volume data plan with my phone.
As other people have commented I too believe this is shortsighted to remove this as a subscription option.
Under the current pricing model 3 years costs £45! Might as well go buy a physical device at that kind of money
TomTom need to be careful the market is very competitive, with decent free options (especially against the likes of Google et al). Come on TomTom don't go for a quick cash grab, provide some more valuable subscription options