Is there anyway to upload the data on my watch if I have an older smartphone and Laptop?

timgreen

I have an older smartphone - Iphone 4S - and an older laptop Mac OSX 10.6.8 - so is there anyway to clear the info on my sports ap watch as the app keeps dying no matter what I do and can't connect on my laptop. Does this mean I can no longer use my watch ?

lampard

Hi timgreen

Welcome to the Community!

The Sports App requires iOS version 8.0 or later to install. There was a workaround for the Sports Connect to run on Mac OS 10.6.8 and you can try it to see if it works.

Here's the discussion link to troubleshoot the issues with the Sports Connect on your MAC OS 10.6: https://en.discussions.tomtom.com/sports-connect-apps-website-389/mysports-connect-3-0-7-update-not-working-on-mac-osx-10-6-8-1010729?postid=1115706

We've already removed the 10.6.8 version from the compatibility list but if the above suggestion works then let us know.

Cheers,
lampard