Checking SIM card activation status-Carminat-tomtom-live

invisible
Registered Users Posts: 7 
Apprentice Seeker

Apprentice Seeker
Hi,
As per this: http://uk.support.tomtom.com/app/answers/detail/a_id/24613/~/carminat-tomtom-live-services-not-available-after-3-years-without-a
How can one confirm the activation status of their SIM card before purchasing a Live Susbscription please?
Thanks
As per this: http://uk.support.tomtom.com/app/answers/detail/a_id/24613/~/carminat-tomtom-live-services-not-available-after-3-years-without-a
How can one confirm the activation status of their SIM card before purchasing a Live Susbscription please?
Thanks
0
Comments
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Hi invisible
Welcome to the community:)
I would advise that you contact customer service to check the current status of your SIM card, they will be able to help you better.
Regards
Vikram0 -
Hi Vikram,
How can I contact customer care without having to call them please?
Since I do not currently reside in the UK.
Thanks,
Luke0 -
Hi Luke,
Welcome to the Community from my behalf as well!
There's a Contact us link in the bottom of this page (as well as in the FAQ you linked to) through which you can also send an email to Customer Service.
Cheers, Mikko0