No heart rate information

DJ J
Registered Users Posts: 1 
New Traveler

New Traveler
After updating yesterday my TomTom Runner 2 watch to 1.6.26 version and registering today's run, on some kilometers heart rate information is missing. Earlier, there was no such problem ?
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Comments
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Hi DJ J,
Welcome to the Community!
Thanks for reporting this! We're are already aware of this and working on fixing it in a future release.
Cheers, Mikko0 -
Hi Mikko, I had this same issue. Before I read this forum I tried resetting my watch to see if this would bring a solution. It did not. But unfortunately, I can no longer pair my watch with my iPhone. I can go through all the steps, up to and including entering the pincode. After entering the last number the pairing sequence starts again. All my software is up to date, so is this also an issue soon to be resolved? Got any other tips?
Thanks,
Jasper0